GDL has the required knowledge and expertise to work with you on supporting your infrastructure and specific business applications. You will be assigned an experienced engineer, committed to managing and maintaining your competitive, modern IT environment. Regular scheduled visits will be tailored to your specific needs and budget.
GDL’s On Site Support Services
Our engineers rapidly respond to your on-site requests to prevent and fix problems. They should be regarded as extension of your team and will be highly focused on learning your environment, becoming familiar with your IT needs, and following your business guidelines/practice to help you maintain a high performance system.
How can the GDL team help?
We align your objectives with recommendations on an appropriate remote support services method with a Statement of Work (SOW) that includes implementation details, service flexibility and ongoing responsibilities to manage basic support calls, fix hardware, and support your system through a custom SLA agreement. Please contact us today to speak to a technical representative.